Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how www.personnelcleaners.co.uk ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit our website (www.personnelcleaners.co.uk) (the "Website").

2. Information We Collect

We collect the following types of information:

• Information You Provide: When you use our contact form, we collect your name, surname, email address, phone number, and message.
• Usage Data: We automatically collect certain information about your interactions with the Website, such as pages visited, links clicked, time spent on pages, and referring website.
• Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity and preferences.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our Website and services.
• To respond to your inquiries and requests.
• To personalise your experience on the Website.
• To analyse website traffic and usage patterns.
• To send you marketing communications, if you have consented.
• To comply with legal obligations.

4. Sharing Your Information

We may share your information with:

• Service Providers: We work with third-party service providers who assist us in providing our services. These providers may have access to your information to perform their functions, but they are prohibited from using it for any other purpose.
• Legal Authorities: We may disclose your information if required by law or subpoena.

5. Google Analytics, Google Tag Manager, Meta Pixel

We use Google Analytics, Google Tag Manager, and Meta Pixel to collect data about website usage and user behaviour. This data is used to improve our Website, marketing campaigns, and overall user experience. You can learn more about these services and how they collect data by visiting their respective privacy policies:

• Google Analytics: https://policies.google.com/privacy
• Google Tag Manager: https://support.google.com/tagmanager/answer/6300517?hl=en
• Meta Pixel: https://www.facebook.com/business/help/325986804427919

6. reCAPTCHA v3

We use Google reCAPTCHA v3 on our Website to protect against spam and abuse. reCAPTCHA collects limited data about your interaction with the Website, such as mouse movements and keystrokes. This information is used to distinguish between human users and bots. You can learn more about reCAPTCHA and its privacy practices here: https://policies.google.com/privacy?hl=en

7. Your Rights

You have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. If you wish to exercise any of these rights, please contact us using the information provided below.

8. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on our Website, and we encourage you to review it periodically.

Contact Us
‍If you have any questions or concerns about this Privacy Policy, please contact us at privacy@personnelcleaners.co.uk.

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